Strict Quality Control

After-Sales Service
One year warranty. Provide photos or videos for changing the product, we will resend the replaced products in your next order. For missing items, we will arrange the goods as soon as possible in case of urgent needs of the customer.

ODM&OEM
ODM service is available, customize the logo as your demand. If clients need to customize cartons, we can also provide solutions.

Packaging & Shipping
Packing
Standard export carton /pallet/ as per customer's requirements.
Shipping Options:
1.By Express: such as DHL,UPS,TNT,FedEx etc.The dispatch time is about 3-7 days
2.Air Freight: when your order more than 100kgs which will be more economical than express
3.Sea Freight: We will updated sea freight once we know your sea port where goods will be delivered
4.Agent designated by client: please tell us the contact detail of your shipping agent and we will arrange to deliver the item

Q：How and how long can I get a sample to check your quality?can I expect to get the sample? 

A：After price confirmation, you can require for samples to check our quality. Then after you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-5 days. The samples will be sent to you via express and arrive in 3-5 workdays. You can use your own express account or prepay us if you do not have an account.

 

Q：Can you do the design for us?

A：Yes. Send us high resolution images, your Logo and text and tell us how you would like to arrange them, We will send you finished files for confirmation.

 

Q：What about the lead time for mass production?

A：Honestly, it depends on the order quantity and the season you place the order. Generally speaking, We suggest that you start inquiry two months before the date you would like to get the products at your country.

 

Q：Can I have a visit to your factory before the order?

A：Welcome! Our factory address:No.270, Weiershi Road,Yueqing Economic Development Zone, Yueqing Wenzhou,zhejiang,china.

 

Q：What's your shipment method?

A：We ship by Express, by air, by sea. Normally we checked and compare, then provide customer the most proper shipment method.

 

Q：How to order our product ?

A：
1)Please tell us the model and quantity and other request you need.

2)We make the PI for you.

3)After you confirm the PI, we arrange the order for you after receiving your payment.

4)After the goods finished, we send the goods out to you and tell you the tracking number.

5)We will track your goods until you receive the goods.

 

Q： what's the payment method you accept ?

A： T/T, L/C,etc.

Any customer order will be run and recorded step by step on ERP system

Any mistake happened in this process will be easily detected by ERP so CEJIE ELECTRIC will make sure every customer order is delivered on time.

Warehouse Management

WAREHOUSE, is the center of CEJIE ELECTRIC’s supply chain management，
That is why CEJIE ELECTRIC has high requirements on warehouse management.

For This, We Have：